Manager, Product Integration at 9mobile Nigeria

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Manager, Product Integration

Location: Lagos
Job Type: Full-time

Job Summary

• The Manager, Product Integration is responsible for leading the end-to-end execution of approved telecom products and services across voice, data, fixed, and value-added services (VAS) portfolios.
• The role ensures timely, efficient, and quality implementation of products by managing cross-functional coordination, readiness assessments, go-to-market enablement, and lifecycle transition from design to launch.
• This role is pivotal in translating product concepts into operational reality, ensuring alignment with strategic objectives and customer expectations.

Roles and Responsibilities

• Lead the planning, execution, and implementation of new and modified Voice, Mobile Data, Fixed Access, and VAS products in collaboration with relevant stakeholders.
• Coordinate cross-functional teams (IT, Network, Engineering, Marketing, Sales, Finance, Legal, and Support Services) to ensure readiness and successful product rollouts.
• Define product implementation plans, operational acceptance criteria, timelines, and risk mitigation strategies.
• Drive product launch execution, ensuring end-to-end alignment between design, development, operational support, and customer-facing teams.
• Ensure all technical, commercial, legal, and customer support enablers are in place ahead of product deployment.
• Participate in post-implementation reviews to evaluate performance, gather insights, and recommend continuous improvements.
• Monitor product delivery timelines, identify bottlenecks, and proactively resolve issues to ensure project success.
• Collaborate with Technology and Network teams to validate infrastructure capacity, system readiness, and platform integration needs.
• Work with Commercial teams to ensure appropriate product positioning, pricing, and channel activation prior to go-live.
• Oversee pilot launches or soft rollouts, ensuring feedback is documented and used to fine-tune service delivery.
• Ensure documentation, change controls, and stakeholder signoffs are completed before transition to business-as-usual operations.
• Develop and manage implementation trackers, status reports, and stakeholder dashboards for visibility and accountability.
• Drive compliance with internal processes and governance frameworks for product deployment and service changes.
• Support the Head, Product & Service Development in aligning implementation activities with organizational strategy.
• Provide leadership, coaching, and performance management for the product implementation team.
• Performs any other duties as assigned by the Head, Product & Service Development.

Education and Experience

• First Degree in Engineering, Computer Science, Information Technology, or a related discipline.
• Relevant certifications in project or service management (e.g., PMP, ITIL, Prince2, Agile/Scrum) will be an added advantage.
• 6 - 8 years of relevant experience in product implementation, service deployment, or telecom operations, with at least 3 years in a supervisory role.
• Demonstrated ability to manage complex, cross-functional implementation projects within a telecom or technology environment.
• Strong understanding of telecom systems, product launch

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online